Misalignment Between Business & IT

Business and IT people do speak different languages and there is never enough focus on translation. The result is often resource waste and poor systems delivery.

The typical issues:

  • Trust issues and lack of collaboration between IT and business leadership
  • Inconsistent, unpredictable and slow delivery of new or enhanced business software solutions
  • Resistance to existing or new solutions and lack of holistic understanding of priorities among key personnel
  • IT personnel lacking business/customer understanding and credibility when engaging with business people
  • Legacy thinking and strong internal influencers pushing specific solutions and individual agendas
  • Lack of internal understanding of best-fit vendor solutions, hype vs. reality or validated ROI expectations